Billy Gail's

Reviews

Not impressed

Written by cherylmosley08

My husband and I arrived on a weekday morning this week around 9:30 AM. The parking lot was full, usually a good sign. We had read good reviews and were expecting a great meal. There were several people standing around in the gathering room. A 'not so friendly' and very stressed waitperson appeared and announced there were too many people standing around! Everyone must move back to the front room and she would 'have' to start a written list. She said repeatedly that she hated it when there were not enough tables and it had been a stressful morning. Did she want us to leave???? There was a party of 4 ahead of us and they were asked to be seated on the patio. They chose to wait for an inside table, we did the same. The 'not so friendly' waitperson then rudely told us we would have quite a wait. She then announced several times over the next few minutes to no one in particular that we refused to eat outside. We were actually seated in about 15 min....not bad. Someone brought coffee and juice and then 40 minutes later, appeared to take our order. Was this our punishment for not eating outside on the patio???? The food arrived as ordered and was average at best. The table next to us ordered the very large pancakes that hang over the plate. The 'not so friendly' waitperson brought them out carrying them so they rubbed on the front of her shirt. I had just seen her clearing a table and carrying dirty dishes next to the front of her shirt. Ready to eat food should not touch contaminated clothing. We were disappointed with our experience. I would not recommend this restaurant.

Not impressed

Written by cherylmosley08

My husband and I arrived on a weekday morning this week around 9:30 AM. The parking lot was full, usually a good sign. We had read good reviews and were expecting a great meal. There were several people standing around in the gathering room. A 'not so friendly' and very stressed waitperson appeared and announced there were too many people standing around! Everyone must move back to the front room and she would 'have' to start a written list. She said repeatedly that she hated it when there were not enough tables and it had been a stressful morning. Did she want us to leave???? There was a party of 4 ahead of us and they were asked to be seated on the patio. They chose to wait for an inside table, we did the same. The 'not so friendly' waitperson then rudely told us we would have quite a wait. She then announced several times over the next few minutes to no one in particular that we refused to eat outside. We were actually seated in about 15 min....not bad. Someone brought coffee and juice and then 40 minutes later, appeared to take our order. Was this our punishment for not eating outside on the patio???? The food arrived as ordered and was average at best. The table next to us ordered the very large pancakes that hang over the plate. The 'not so friendly' waitperson brought them out carrying them so they rubbed on the front of her shirt. I had just seen her clearing a table and carrying dirty dishes next to the front of her shirt. Ready to eat food should not touch contaminated clothing. We were disappointed with our experience. I would not recommend this restaurant.

Not impressed

Written by cherylmosley08

My husband and I arrived on a weekday morning this week around 9:30 AM. The parking lot was full, usually a good sign. We had read good reviews and were expecting a great meal. There were several people standing around in the gathering room. A 'not so friendly' and very stressed waitperson appeared and announced there were too many people standing around! Everyone must move back to the front room and she would 'have' to start a written list. She said repeatedly that she hated it when there were not enough tables and it had been a stressful morning. Did she want us to leave???? There was a party of 4 ahead of us and they were asked to be seated on the patio. They chose to wait for an inside table, we did the same. The 'not so friendly' waitperson then rudely told us we would have quite a wait. She then announced several times over the next few minutes to no one in particular that we refused to eat outside. We were actually seated in about 15 min....not bad. Someone brought coffee and juice and then 40 minutes later, appeared to take our order. Was this our punishment for not eating outside on the patio???? The food arrived as ordered and was average at best. The table next to us ordered the very large pancakes that hang over the plate. The 'not so friendly' waitperson brought them out carrying them so they rubbed on the front of her shirt. I had just seen her clearing a table and carrying dirty dishes next to the front of her shirt. Ready to eat food should not touch contaminated clothing. We were disappointed with our experience. I would not recommend this restaurant.